Trustly

Trustly facilitate direct online payments from your bank account to a receiver, and can be used to deposit money into online casinos.

 

Trustly is not an e-wallet. Instead, Trustly creates a secure connection between your bank and the receiver, e.g. an online casino.

trustly casino

A few examples of online casinos where you can use Trustly:

  • CasinoEuro
  • AHTI Games
  • Dunder
  • Trada Casino
  • William Hill Casino

Find more Trustly casinos:

 

Over 6,000 merchants, platforms and e-wallets accept Trustly transfers, including well-known ones such as eBay, Alibaba, PayPal, Facebook, Unicef, Lyft, and eToro.

 

Tip! Do you like filling out casino registration forms? Do you enjoy waiting a long time for casinos to process your withdrawal request? If you answered no to both questions, make sure to check out Trustly´s Pay n Play solution further down in this article.

Things we like about Trustly

  • You don´t need a credit card to use Trustly, since it connects directly with you bank account.
  • It is easy and convenient to use.
  • Many online casinos in Europe accepts Trustly for deposits and withdrawals.
  • Trustly can be used for very rapid deposits into a casino account.
  • Trustly is head-quartered in Europe, not in a banana republic.

Things we dislike about Trustly

  • Only certain banks in certain countries work with Trustly.
  • Giving a third-party access to your bank account always involves a degree of risk. It can also be a violation of the bank´s security recommendations.

How can I use Trustly to deposit money into my online casino account?

  1. Log into your casino account.
  2. Go to the banking section and select Trustly.
  3. Follow the on-screen instructions. You will be asked to provide amount and select the bank you want to use. You will also need to log in to your own bank account.
  4. Confirm the payment.

Can Trustly be used to withdraw money from an online casino account?

Yes, Trustly works for both deposits and withdrawals from online casino accounts.

 

Select Trustly as the withdrawal method in the casino and follow the on-screen instructions. You will be asked to provide amount and select the bank you want to use. You will also need to log in to your own bank account. Don´t forget to confirm the withdrawal.

Is Trustly available in every country?

No, Trustly´s focus area is Europe, where it supports payments from hundreds of banks in roughly 40 different European countries. It is also used in Canada, United States and Australia.

 

Trustly is based in Sweden (which is a part of the European Union) and has a European Payment Services Provider licence.

 

It is very common for online casinos in Europe to accept Trustly transactions.

Can I make transfers in my local currency?

That depends on what your local currency is. Trustly supports the use of several European currencies, such as EUR, PLN, SEK, and DKK.

 

Security

A Trustly payment uses strong two-factor authentication.

 

What is Pay n Play?

Pay n Play Powered by Trustly in an innovative solution launched in 2016 to make it even easier to gamble online. With Pay n Play, a Trustly user can play in online casinos without registering a casino account first. Also, deposits and withdrawals are instant. This type of instant withdrawals are pretty rare in the online casino world, so it is easy to understand why Pay n Play has become so popular – especially combined with not having to go through a tedious registration process before you are allowed to start playing the games.

 

Where is Trustly based?

Trustly Group AB is based in Sweden and regulated by Finansinspektionen (the Swedish Financial Supervisory Authority).

 

Corporate ID number: 556754-8655

 

Finansinspektionen (FI) identification number: 45002

 

Address: Rådmansgatan 40, 113 57 Stockholm, Sweden
The Trustly Group AB owns a series of national subsidiaries across Europe.

 

Examples:

  • Trustly Austria GmbH
  • Trustly Belgium GCV
  • Trustly Czech Republic s.r.o
  • Trustly Denmark ApS
  • Trustly Finland Oy
  • PlusPay Finland Oy
  • Trustly Germany GmbH
  • Trustly Ireland Limited
  • Trustly Malta Ltd
  • Trustly Netherlands B.V
  • Trustly Norway AS
  • Trustly Poland Sp z.o.o
  • Trustly Spain E-Commerce Solutions SL

How can I reach the Trustly customer support?

Phone support: +44 20 3917 4826

 

The phone support is staffed on weekdays from 9 am to 5 pm CET. The staff is English speaking.

 

Email support: Use the contact form on the Trustly web site to send an email to the customer support.

About Trustly

In 2008, the company we today know as Trustly is founded as Glue Finance in Stockholm, Sweden. Before the year was over, it has inked several deals with online retailers. In 2010, the company processed over one million transactions and opened an office in Malta. The following year saw the launch of the second-generation platform, and the investment group Alfvén & Didrikson acquired one fourth of the corporation.

 

Trustly carried out transaction # 10 million in 2014, and this was also the year when the risk capital firm Bridgepoint Capital came aboard as a minority investor. Two examples of notable partnerships sealed in 2014 was PayPal and Groupon.

 

The ground-breaking Pay N Play solution was launched in 2016.

 

The private equity fund Nordic Capital acquired roughly 70% of Trustly´s shares in 2018. The following year, Trustly merged with the United States-based payment provider PayWithMyBank. After their successful expansion into the United States market, Trustly entered Canada and Australia in 2020.